Our studio policies are designed to maintain a positive, organized, and safe environment for everyone. All dancers, parents/guardians, instructors, staff, and anyone participating in or visiting the studio are expected to follow these policies to help create a respectful, welcoming, and professional environment for our entire studio community.

​

Health Policies: Everyone’s health and safety come first. Participants with a cold, flu, or other contagious illness must not attend in-person dance activities. They must attend virtually until they recover. Participants with injuries must not perform movements that could worsen their condition. They can still attend classes or events without dancing. Participants whose medical conditions may affect their safety must obtain medical advice before dancing. Decisions must be based on individual health needs, not body weight or appearance. Participants may resume dancing after providing a valid medical clearance letter from a licensed healthcare professional confirming they can participate in dance activities. Any medical restrictions must be followed.

​

Safety Policies: Guns, knives, and other weapons are prohibited, except for authorized law enforcement and security personnel acting in accordance with applicable law. Alcohol, illegal drugs, and smoking products are prohibited on studio premises. Violence, threats, stalking, harassment, and other unsafe or disruptive behavior are prohibited. Service animals are welcome but must always remain under control. Participants are responsible for their own health and safety while participating in studio activities. Staff will call 911, contact emergency contacts, or cancel or postpone classes and events as necessary to protect the safety and well-being of participants and staff.​​​

​

​Class and Event Injury & Fatality Policy: ​Adult Jazz & Groove Dance Studio is not responsible for deaths and injuries that occur in this studio. However, the staff will contact 911 in an emergency if victims are killed or injured in any situation. We will also notify the victims’ families. All dance activities will be canceled until further notice. Everyone must gather all belongings before leaving classrooms and other places at our studio or other businesses. Lost or stolen items will be reported to the staff and law enforcement during business hours.

We will ensure your items can be replaced in any situation. We will also return items left in the studio to their owners.

​

Code of Conduct: Bullying, harassment, discrimination, intimidation, violence, and other inappropriate behaviors are strictly prohibited. Any concerns or incidents should be reported to staff by phone, email, or in person. All reports will be handled promptly, fairly, respectfully, and professionally. Romantic relationships between staff members and participants, or their parents or legal guardians, are strictly prohibited in all settings.

Staff are expected to always maintain appropriate professional boundaries.

​

General Dance Activity Policies: No cellphones are allowed during classes or events except during breaks, when playing music for dance routines, or after participating in classes or events.

Refreshments, including drinks and food, are not allowed on the dance floors of our studio. Rules may differ when dancers perform at events in other businesses. Refreshments are allowed on the floor during studio parties.

​

Registration Policies:​ Register in person at the studio, at events, by phone, or online. Participants must be 18 or older to register themselves. Those under 18 must be registered by a parent or legal guardian. Registrations and required waivers must be submitted by October, the end of January, or June 2. Late submissions will not be accepted. Drop-in registration must be completed the same day participants take classes or participate in events.

Contact studio staff to request to change dance activity schedules. Participants cannot request schedule changes after October, January, or June 15th.

​

Enrollment Policies:​ Group Classes or Activities with fewer than 3 registered students will be canceled for the season. Private dance activities with no registered students will be canceled for the season. 

​

Cancellation Policies:​ Participants must contact the staff to request cancellation of their class or event registration. Registrations cannot be canceled after November, May, or July 15th.​

​

Waiting List Policies: ​​If a class or event is full, participants may join the waiting list. If no spot opens, they may enroll in another available class or event, remain on the waiting list, or register for any activity next season.​​

​

Payment Policies: We accept cash, credit, debit, PayPal, and prepaid card payments. We accept cash payments at the studio and at events at other businesses only. Credit, debit, PayPal, and prepaid payments at events at other businesses. All payments must be made to “Adult Jazz & Groove Dance Studio." Drop-in and Full Payments are due the same day participants sign up for classes and events. Monthly Payments are due on the 2nd of each month. Weekly Payments are due no later than Saturday at midnight. If a payment deadline falls on a holiday, payments must be made before the holiday to avoid a late fee.

​

Late Payment Policies: A $15 late fee is added to late payments made after the deadline. Participants’ registration will be canceled if no payments are received 10 days after the deadline. Participants cannot participate in any additional dance activities, receive refunds, or re-register for dance activities until the next season, when we cancel their registration.

 

Refund Policies: Participants will only receive the current month’s refund. For example, if they pay $240 for the current month, that is the only refund amount the participant will receive at our dance studio. We do not issue refunds after November, May, or July 10th.

​​​

Exchanging Products and Services Policies: Participants must bring a valid receipt from us to make exchanges for products and services. A valid receipt is required for all exchanges. Costumes cannot be exchanged after late November, February, or April. Refreshments and souvenirs can be exchanged during events.

 

Attendance Policies: The staff, including the owner, can lead and manage this studio for everyone's benefit. Registered participants are allowed to attend dance activities at our studio and other businesses. No dance activities during holidays, inclement weather, or other emergencies. If no instructor arrives at any dance activity, we will postpone the activity until further notice. We will notify students of these situations.

​

Dance Activity Cancellation Policies: Dance Activities will be canceled if fewer than 3 students are enrolled. Participants must contact staff if they will be late for dance activities or cannot attend at least 1 hour before the activity starts at the studio or other places.

​

Photo & Video Publishing Policies: Dance Activities will be canceled if fewer than 3 students are enrolled. Participants must contact staff if they will be late for dance activities or cannot attend at least 1 hour before the activity starts at the studio or other places.

 

Dress Code Policies: Participants are required to wear appropriate activewear or dance attire along with required dance shoes. Clothing must not display offensive images or wording. Sneakers or dance sneakers are required for hip-hop classes, jazz shoes for jazz classes, and tap shoes for tap classes. Lyrical, open, and performance classes require appropriate non-specific dance footwear. Hair must be away from the face, and excessive or unsafe jewelry is not permitted. Eyeglasses are not allowed during class, and contact lenses are recommended for safety.

 

Photo & Video Release: Photos and videos will be used for promotional or educational purposes. Personal information will not be shared without anyone’s consent.

 

Policy Enforcement: Participants who violate these policies will be removed from activities and programs. If they commit a crime, we will ban them from the studio and other businesses we serve.​​